• DO I NEED AN APPOINTMENT?

    Yes! We are a quaint boutique and specialize in hosting private appointments for our brides. The entire space is for you and your close friends and family only. Therefore these appointments are recommended for brides who are serious & ready to purchase their made-to-order or bespoke gown. Please use our online scheduler via the "Appointments" Tab. If you need a later appointment than what you see available in our system please email info@spinabride.com to best accommodate you. If you are just looking for inspiration to start, please follow us on our social media @spinabride to see the most accurate event details and latest trends from our designers.
  • HOW MANY GUESTS AM I ALLOWED TO BRING TO MY APPOINTMENT?

    As much as we love the idea of having your closest friends and family be a part of this special moment, we believe that this time should be as intimate as possible. We want the focus to stay on you. We’ve found that sometimes too many opinions end up overwhelming the bride’s decision, and we don’t wish stressful shopping upon any of our brides. For your sake, we advise keeping your squad under 3 and for our sake, so that we can comfortably accommodate everyone in our boutique.
  • WHAT IS THE PRICE RANGE OF YOUR GOWNS?

    Our made-to-order gowns range from $3,000- $10,000, with the bulk of our gowns being in the $3,500 - $6,500 range. We also start our bespoke services at $10,000 - $20,500 We encourage you to refer to our “Designer” page in order to best understand the price ranges of each designer.
  • WHAT IF THERE IS A GOWN THAT I LIKE FROM A DESIGNER THAT YOU CARRY, BUT YOU DON'T CARRY THAT PARTICULAR SAMPLE?

    While we can't carry entire collections from each of our designers, we can sometimes have the ability to request particular samples. Please email info@spinabride.com to inquire about requesting a gown that we don't carry permanently.
  • IS THE SALON PET-FRIENDLY?

    We adore all animals, but we've unfortunately learned the hard way that an all white couch and light colored gowns do not work well together. We kindly ask that you do not bring any animals to your appointment.
  • DO I NEED TO BRING ANYTHING TO MY APPOINTMENT?

    We recommend bringing nude undies, spanx, nippies or a strapless bra for the best experience. We will provide shoes but if you find it best to wear your own that would be great too.
  • DO YOU OFFER/INCLUDE ALTERATIONS?

    Alternations are a separate cost from the purchase of your gown. . We have connected with a seamstress in NYC to refer you to, however, we do not offer in-house alterations. The seamstress is a separate business from us and all appointments will have to be scheduled directly through them.
  • IS THERE A CANCELLATION POLICY?

    Yes, we kindly ask that you give us at least 24 hours notice if you need to cancel or re-schedule your fitting or you will forfeit the appointment fee. We host private appointments and cannot fill the slots last minute.
  • WHAT KIND OF EXPERIENCE SHOULD I EXPECT?

    We will welcome you with slippers to change into on hand in order to keep the store clean and your feet comfortable. We will also provide you with tea and water, and if you say yes to the dress we will have champagne on hand. Please note that we cannot accept colored beverages as it does not blend well with our white decor. We look forward to meeting you!
  • IS OUR CANDLE AVAILABLE TO PURCHASE?

    Yes, we created a beautiful fresh blossoms candle that exudes a wonderful light aroma during your appointment. This is available for purchase for $45.
  • ARE YOU ALLOWED TO TAKE PHOTOS?

    We encourage photos but only if taken by the sales associate. We want you and your party to enjoy the experience. We find that when multiple parties take pictures during the appointment it takes time away from the appointment and the experience. Plus we know all the best lighting angles and you will look fabulous in every picture.
  • HOW LONG CAN I KEEP MY GOWN IN YOUR SHOP AFTER PURCHASE?

    As you all know space is limited in NYC we do not have the capacity to hold your gown for longer than 1 week after your gown is received.
  • WHEN ARE WE CLOSED?

    We are officially closed on Tuesdays.
  • HOW CAN I SCHEDULE A FLORAL CONSULTATION?

    Our floral company is a separate entity to the bridal business and therefore you will need to contact them separately. Please email info@spinanyc.com for more details.
  • WHAT IS THE BEST METHOD OF CONTACT

    We are a small team and are constantly in appointments. If you have any questions the best method of contact is email. Please email us at info@spinabride.com and we will do our best to answer within the same day. Please note our phone line is not managed so the best method of contact is always email!
  • DO YOU SERVE BEVERAGES?

    Please refrain from bringing any outside beverages as we offer water and tea. If you choose to bring champagne we can definitely serve that for you. But please note coffee and beautiful wedding dresses don't mix.
  • IS THERE A FEE FOR AN APPOINTMENT?

    We take a $50.00 deposit as the boutique is booked out exclusively for you. This deposit is refunded after you attend your appointment or change/cancel with at least 24 hours notice. If you change or cancel your appointment inside of 24 hours the appointment fee is forfeited.
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